Terms & Conditions

2. Scope of Services & Deliverables

Arista Demand delivers tailored B2B demand generation, buying cohort intelligence, content syndication, intent signal mapping, and account-based marketing (ABM) solutions. Our deliverables, timelines, lead specifications, and project scope are formally outlined in individual Statements of Work (SOW), Insertion Orders (IO), or service agreements mutually executed with clients.

We reserve the right to modify, enhance, suspend, or discontinue any feature, tool, or aspect of our public website or platform at any time without prior notice, provided that active client campaigns governed by signed SOWs will be executed in accordance with their contractual commitments.

3. User Eligibility & Account Responsibilities

By accessing this Site, you represent and warrant that:

• You are at least 18 years of age or possess legal corporate authority to bind your organization to these Terms.
• All registration or contact information you submit is accurate, truthful, current, and complete.
• You will maintain the security and confidentiality of any access credentials, client portal accounts, or API keys issued to you.
• You accept full responsibility for all activities that occur under your account or using your credentials.

4. Intellectual Property Rights

All contents, features, design layouts, graphics, logos, icons, trademarks, algorithms, methodologies, text, and software on Our Site and within our proprietary intelligence platforms are the exclusive property of Arista Demand or its licensors and are protected under international copyright, trademark, trade secret, and other intellectual property laws.

Unless explicitly granted in writing by Arista Demand, you are granted a limited, non-exclusive, non-transferable, revocable license to access and view website content solely for internal evaluation and business engagement. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit our intellectual property for commercial purposes without prior written consent.

5. Acceptable Use Policy & Restrictions

When utilizing our website, platforms, or data deliverables, you agree not to:

1. Use automated scrapers, spiders, robots, or extraction tools to harvest data from our Site or public endpoints without authorization.
2. Engage in unsolicited mass communications, spamming, or fraudulent phishing campaigns that violate global communication standards (such as CAN-SPAM, CASL, or PECR).
3. Reverse-engineer, decompile, disassemble, or derive source code from any proprietary software or algorithms of Arista Demand.
4. Attempt unauthorized access to our servers, infrastructure, databases, client accounts, or networks through hacking, password mining, or any other means.
5. Transmit or introduce viruses, trojans, worms, logic bombs, or other malicious code designed to compromise system integrity or user privacy.
6. Resell, sublicense, or redistribute our raw audience datasets or buying cohort profiles to third parties unless expressly authorized in your service agreement.

6. Client Obligations & Data Compliance

Clients engaging Arista Demand for lead generation, content syndication, or data services warrant that any creative assets, marketing materials, or target criteria provided do not infringe third-party intellectual property or violate applicable laws.

Clients are responsible for ensuring that their post-delivery outreach, email marketing sequences, and CRM integrations adhere strictly to applicable privacy legislation (including GDPR, CCPA/CPRA, and CASL), honoring all recipient opt-out or unsubscribe requests in a timely and compliant manner.

7. Confidentiality & Non-Disclosure

“Confidential Information” refers to all non-public information disclosed by either party, whether orally or in writing, designated as confidential or reasonably understood to be confidential given the nature of the information. Confidential Information includes commercial terms, campaign parameters, proprietary methodologies, pricing, and client specifications.

Both parties agree to exercise reasonable care to protect the confidentiality of the disclosing party’s information and shall not disclose such information to third parties without prior written consent, except to authorized employees, contractors, and legal advisors who require access and are bound by equivalent non-disclosure obligations.

8. Fees, Billing & Payment Terms

Pricing, payment schedules, and invoicing terms for campaign engagements are established within the applicable Insertion Order (IO) or Statement of Work (SOW). Standard payment terms require net payment within 30 days of invoice date unless otherwise specified in writing.

Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permissible under applicable law, whichever is less. All fees are quoted exclusive of applicable sales taxes, value-added taxes (VAT), or governmental withholding, which remain the sole responsibility of the client.

9. Disclaimer of Warranties

Our Site, content, materials, and services are provided on an “AS IS” and “AS AVAILABLE” basis. While Arista Demand applies rigorous data hygiene, intent modeling, and verification protocols, we do not warrant that our services will be uninterrupted, error-free, completely accurate, or free from security vulnerabilities.

To the maximum extent permitted under applicable law, Arista Demand expressly disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and title.

10. Limitation of Liability

To the fullest extent permitted by law, in no event shall Arista Demand, its directors, officers, employees, affiliates, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business interruption, arising out of or in connection with your use of our Site, services, or data deliverables.

Arista Demand’s cumulative aggregate liability arising out of or related to these Terms or any service engagement, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by you to Arista Demand in the three (3) months immediately preceding the event giving rise to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Arista Demand, its parent company, subsidiaries, affiliates, officers, directors, employees, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or legal fees arising out of or relating to your violation of these Terms, your misuse of the Site or deliverables, or your infringement of any third-party rights.

12. Termination & Suspension

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to access the Site and any related portals will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, confidentiality, indemnity, and limitations of liability.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or relating to this contract, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.

14. Modifications to Terms

Arista Demand reserves the right, at its sole discretion, to modify, amend, or replace these Terms at any time. When material changes are implemented, we will update the “Last updated” date at the top of this page. Your continued use of our Site or services following the posting of any revised Terms constitutes your acceptance of those modifications.

15. Contact & Legal Inquiries

If you have questions, feedback, or legal inquiries regarding these Terms & Conditions, please reach out to our legal and compliance department: